Simplify Daily Operations with Core LTC’s Accounts Receivable Management Solutions

Turn Financial Friction into Operational Flow

In long-term care, financial health isn’t just a back-office concern—it’s a cornerstone of sustainable, high-quality care. Yet too often, outdated accounts receivable (AR) processes cause delays, confusion, and strain on both staff and residents’ families.

Core LTC Services offers a comprehensive AR management solution that removes inefficiencies, accelerates revenue collection, and allows care teams to focus on what matters most—providing exceptional care.

This isn’t just about receivables. It’s about building a financially resilient facility that supports operational excellence and patient satisfaction at every level.

Why Accounts Receivable Management Matters More Than Ever

In long-term care facilities, accounts receivable serves as the engine of the revenue cycle—powering everything from staffing decisions to supply procurement. But when these processes are inconsistent or inefficient, it leads to:

• Reduced cash flow, causing operational disruptions

• Increased administrative workload, pulling focus from strategic initiatives

• Confusion or frustration among residents and families, damaging trust

Achieving operational efficiency starts with transforming how receivables are managed.

Core Components of High-Performance AR Management

Billing

Accurate, timely invoicing is essential for accelerating payments and maintaining compliance. Automated billing systems eliminate errors and align with payer regulations.

Collections

Structured, proactive follow-ups ensure that facilities recover funds efficiently from private payers, families, and insurance providers, keeping revenue cycles on track.

Patient Statements

Transparent, personalized statements foster better financial communication with families—reducing disputes and improving satisfaction.

Together, these components establish a streamlined system that improves cash flow, strengthens relationships, and reduces internal stress.

The Hidden Costs of Inefficiency

Outdated or manual processes come with measurable consequences.

• Cash Flow Disruptions: Delayed reimbursements affect payroll, vendor relationships, and budget flexibility.

• Staff Burnout: Administrative teams spend excessive time correcting billing errors and chasing payments.

• Patient Frustration: Confusing statements can damage relationships with residents’ families and lead to payment delays.

Addressing these inefficiencies not only improves finances—it also positively impacts culture and care delivery.

Technology-Driven Transformation

Modern accounts receivable management is powered by technology. Core LTC Services provides tools that increase speed, accuracy, and transparency.

Automated Invoicing

Reduces human error, eliminates delays, and ensures regulatory alignment.

Real-Time Payment Tracking

Provides instant insight into receivables and cash flow, supporting informed financial decisions.

Personalized Patient Statements

Improves financial clarity for families and builds trust through transparency.

With the right systems in place, long-term care executives gain control, insight, and agility in managing financial operations.

Best Practices to Maximize Impact

Streamlining AR isn’t a one-time fix—it’s a continuous improvement process.

• Conduct Regular Audits: Identify bottlenecks, compliance risks, and revenue leakage.

• Train Staff on Billing Compliance: Ensure your team understands changing regulations and uses tools effectively.

• Implement Proactive Collections: Use automated reminders and timely follow-ups to reduce aging receivables.

• Track Performance Metrics: Monitor DSO (Days Sales Outstanding), collection rates, and claim rejections to refine strategy.

Adopting these best practices leads to greater financial stability and improved team performance.

Elevating Communication and Trust

Clear communication is central to effective AR management. Transparent billing fosters stronger relationships with residents and their families.

• Simplified Statements: Clear language, accurate amounts, and contact options reduce confusion.

• Flexible Payment Plans: Offering solutions upfront builds goodwill and increases payment timeliness.

• Collaborative Tone: Financial communication should reflect the care-first mission of your facility.

Facilities that treat billing communication as part of the resident experience tend to see improved satisfaction, faster payments, and stronger reputations.

Integrating AR into a Broader Financial Strategy

Accounts receivable doesn’t exist in a vacuum. When aligned with broader financial goals, it becomes a strategic asset that drives facility performance.

• Improve Budget Accuracy: Accurate receivables data allows for better forecasting and planning.

• Fund Strategic Growth: Healthy cash flow enables investment in technology, staffing, and facility upgrades.

• Enhance Reporting and Oversight: Integrated AR data contributes to executive-level financial visibility and stronger governance.

Core LTC Services ensures that AR management feeds into your larger vision for growth, transparency, and excellence in care.

Common Barriers to AR Success—And How to Overcome Them

Even well-intentioned facilities face roadblocks:

• Outdated Systems: Legacy processes slow billing and reporting.

• Insufficient Staff Training: Teams struggle to keep up with changing payer regulations.

• Resource Constraints: Time and budget limitations stall transformation efforts.

Partnering with Core LTC removes these barriers with expert guidance, scalable systems, and a proven implementation process that fits your facility’s goals.

Build a Stronger Financial Foundation—Starting with AR

Efficient accounts receivable management is more than a process—it’s a strategic advantage.

By streamlining billing, automating collections, and improving communication, long-term care facilities can:

• Optimize cash flow

• Reduce administrative burden

• Strengthen relationships with residents and families

• Improve decision-making through real-time financial visibility

Core LTC Services is here to help you simplify operations and refocus your efforts on what matters most—delivering exceptional care.

Contact us today to learn how our comprehensive AR solutions can support your facility’s mission and financial goals.